Last updated: [16/08/2025]

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At BATTSERVE, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

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1. Information We Collect

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We may collect the following information when you interact with us:

• Personal Information: Name, phone number, email address, address, and service details when booking a service.

• Payment Information: Processed securely through trusted third-party gateways; we do not store your card or banking details.

• Technical Information: Browser type, device, IP address, and cookies for improving website performance.

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2. How We Use Your Information

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We use your data to:

• Provide and manage battery servicing and maintenance.

• Schedule technician visits and confirm service bookings.

• Respond to your queries and offer customer support.

• Send updates, offers, or service reminders (if you opt-in).

• Improve our services and website experience.

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3. Information Sharing

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We do not sell or rent your personal information. Your data may only be shared with:

• Technicians & Service Partners: To fulfill your booked service.

• Legal Authorities: If required by law or to prevent fraud/misuse.

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4. Data Security

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We take reasonable steps to protect your personal information against unauthorized access, misuse, or disclosure. However, no online system can guarantee 100% security.

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5. Cookies

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Our website may use cookies to enhance your browsing experience. You can choose to disable cookies in your browser settings.

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6. Your Rights

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You have the right to:

• Access, update, or correct your personal information.

• Request deletion of your data (subject to legal requirements).

• Opt-out of marketing communications anytime.

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7. Third-Party Links

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Our website may contain links to third-party sites. We are not responsible for their privacy practices or content.

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8. Changes to This Policy

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We may update this Privacy Policy from time to time. Updates will be posted on this page with the “last updated” date.

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9. Contact Us

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If you have any questions or concerns about this Privacy Policy, please contact us at:

📧 Email: support@battserve.com
📍 Varanasi, Chandauli, Mirzapur