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Terms & Conditions

Last updated:16/08/2025

Welcome to BATTSERVE. By accessing our website and using our services, you agree to the following Terms & Conditions. Please read them carefully before booking any service.

1. Services:-

  • BATTSERVE provides home battery servicing and maintenance including distilled water filling, routine check-ups, and long-term service plans.

  • Services are offered in Varanasi, Chandauli, Mirzapur and other covered locations as specified.

  • Service availability may vary based on technician availability and your location.

2. Bookings & Payments :-

  • All bookings must be made through our website or official contact details.

  • Payments are processed securely via trusted third-party gateways. BATTSERVE does not store your card/bank details.

  • Prices displayed on the website are subject to change without prior notice.

3. Service Fulfilment :-

  • Once a booking is confirmed, a technician will be assigned.

  • Customers are required to provide accurate service details and ensure accessibility for technicians at the scheduled time.

  • Delays or rescheduling may occur due to unforeseen circumstances (e.g., weather, emergencies, or availability).

4. Customer Responsibilities :-

  • Customers must ensure safe access to the service location.

  • BATTSERVE is not responsible for damages arising from pre-existing battery faults or unsafe setups.

  • Any warranty claims are subject to the service plan terms and conditions.

5. Cancellations & Refunds

  • Customers may cancel or reschedule a booking 24 hours before the scheduled time without penalty.

  • Cancellations made within 24 hours may be subject to a service fee.

  • Refunds (if applicable) will be processed to the original payment method within 7–10 working days.

6. Limitation of Liability

  • BATTSERVE strives to provide reliable services but will not be held liable for indirect, incidental, or consequential damages.

  • Our liability is limited to the service charges paid for the particular booking.

7. Intellectual Property

  • All content on the BATTSERVE website, including logos, text, images, and graphics, is the property of BATTSERVE and cannot be copied, modified, or redistributed without written consent.

8. Changes to Terms

BATTSERVE reserves the right to update or modify these Terms & Conditions at any time. Updates will be effective once posted on this page.

9. Contact Us

For any queries regarding these Terms & Conditions, please contact us:

📧 Email: support@battserve.com
📞 Phone: 
📍 Varanasi, Chandauli, Mirzapur

Frequently asked questions

 

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